The Merriam-Webster dictionary defines trust as “an assured reliance on the character, ability, strength or truth of someone or something; dependence on something future or contingent: hope.”

Leading any business is extremely challenging. If the business is a family business, the level of difficulty is increased, and if you intend for it to be a multigenerational business, the difficulty is even greater still.

Our family members and employees have many distractions that can affect their productivity and efficiency if not managed in an appropriate manner.

Many business leaders and managers complain that they can teach new employees how to do all the tasks required for the job, but too often prospective employees lack the character and attitude necessary to fit their company culture.

Activities outside of work provide benefits that go far beyond taking it easy for a few hours.

Emotional intelligence has become a significant topic for development and mentoring as well as a key criterion for management and leadership positions.

Several years ago, a junior high school principal was getting regular reports from the custodial staff that the girls’ bathroom mirrors had lipstick on them.