”The studies provide two very different views of the consumer,” says Michael Schiller, managing director of Firebox and the primary researcher on the studies. “The web survey allows us to look at the consumer market for premium beef, while the in-store survey gives us great insight into customers who shop at stores carrying the Certified Angus Beef brand in their meat case.”
The brand’s logo advanced to 94 percent consumer recognition, more than double the closest ranking brand and 3 percentage points higher than in 2007. Given a list of beef grades and brands by name, awareness for the CAB brand name rose to 92 percent, which is 5 points higher than in 2007.
The brand’s logo outranked other Angus brands and received the highest quality rating by 75 percent of consumers surveyed. And when it comes to the brand’s name, nearly six in 10 say they expect beef items marked with the CAB brand name to be the “best or top quality beef.”
“Positive perception is essential,” says Tracey Erickson, the brand’s vice president of marketing. “Consumers have a very strong perception of the brand’s quality and associate it with the logo when dining out and shopping at grocery stores.”
The Web study yielded nuggets for retailers, with more than 4 out of 5 grocery shoppers willing to pay at least $1 more per pound to upgrade to the CAB brand. And, when consumers were hypothetically given $20 for their next beef purchase, they preferred the brand by 2-to-1 over competing brands.
Similar results for foodservice indicate that nearly 70 percent of restaurant patrons are willing to pay $3 more to upgrade an $18 beef menu choice to the CAB brand. The results also show that nearly 8 in 10 consumers say restaurants offering the brand are perceived as better in quality than those that don’t.
In a separate 2013 web study surveying 999 U.S. consumers, nearly half would be willing to drive up to 30 minutes to purchase a Certified Angus Beef ® brand offering at a restaurant and another 1 in 10 would travel longer. For purchases at a grocery store, 3 in 10 would travel up to 30 minutes and nearly 1 in 10 would travel longer.
—From Certified Angus Beef news release